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FAQ
WHEN IS IT TIME TO REPLACE YOUR CAR TIRES?

For the most enjoyable driving experience it's important to replace worn tires. Optimum traction helps provide responsive handling for a smooth, reliable ride. To determine when you should start shopping, follow these simple steps.

  • First, test the tread. You should measure the depth of the treads around each tire. Most states require tires to have a tread depth of at least 2/32" or they are considered legally worn out and are illegal to drive on. A tread depth of 4/32" is still in okay condition, and tread depths of 6/32" or larger are generally new condition.
  • Metal is exposed. If you can actually see the metal wires in your car’s tires, it is time to change them immediately.
  • Your car pulls to one side or the other. While this is likely an alignment issue, the tires have been wearing unevenly while this has been going on. Have your tires checked as well as getting your car aligned properly.
  • The tires are 3+ years old. If tires have actually been on a vehicle this long, it is difficult to trust them anymore, as they can damage much more easily.
  • The season of your tires doesn’t match the outside. If it’s winter and you have summer tires on, you are going to want to make a change. If you don’t, you could find yourself out of control when the first storm hits. All-season tires are a good bet, as they are rated for all four seasons, as long as they aren’t worn out.
WHAT SHOULD I CONSIDER WHEN CHOOSING A NEW TIRE?
  • Look for tires that excel in tests for braking, handling.
  • Let tread wear, ride comfort, noise, and rolling resistance help narrow your choices.
  • Choosing a vehicle tire depends on where you live, weather and terrain issues, what performance expectations you have, and what your vehicle requires.
WHAT’S THE DIFFERENCE BETWEEN ALL-SEASON AND WINTER TIRES?

The key to good traction is friction, but this can be elusive depending on the weather. Winter tires are designed to stay soft and pliable at low temperatures, so they will deform and re-conform to all the micro irregularities of the icy surface, resulting in grip. All-season tires are designed to help provide traction in wet and snowy conditions. Their reinforced sidewalls keep the tyre shoulders on the road, while microgrooves help provide biting edges that lock together, enabling better grip when turning on wet road clear.

HOW TO KNOW THE MANUFACTURE DATE OF A TIRE?

The last four (4) digits of the serial code identify the week and year of production. For example, a tire with a serial code ending in “1416” was produced in the 16th week of 2016.

WHAT DOES SPEED RATING MEAN?

Speed rating indicates the maximum speed at which the weight designated by the manufacturing company can be supported by the tire. When replacing your tires, consult your vehicle owner’s manual and tire information placard for recommendations, if any, concerning the use of speed rated tires.

HOW TO REPLACE A TIRE?

In the case of a damaged tire and wheel, professional consultation is recommended. Tire replacement should only be done by a trained and highly experienced technician.

HOW TO CHECK TIRE PRESSURE?

The optimum air pressure level for your tire can be found on the inner side of the car door, inside the fuel cap or in the car manual (the location of the sticker can vary according to country).DO NOT compare your inflation pressure to its maximum pressure marked on the tire’s sidewall.It is important to check all tires, even the spare, at least once a month or before a long trip.

  • Purchase a certified air pressure gauge or take your vehicle to a nearby service center (or gas station) for a check-up.
  • Tires must be checked in a “cold” state (at least three hours after driving).
  • Insert the gauge into the valve.
  • You Compare the measured air pressure level with the level listed on the car door.
  • - in case of higher pressure than a recommendation, deflate your tire to the recommended pressure.

    - in case of lower pressure than a recommendation, inflate your tire up to the recommended pressure.

WHEN SHOULD I ROTATE MY TIRES?

In general, it is the best to rotate tires every six months or 10,000km. To change tire position to the other position ensure even wear and long life of tire.

MY TIRES AREN’T WEARING EVENLY. WHAT HAPPENED?

This needs to be determined immediately by getting the tires inspected by an authorized dealer. If the irregular wear damage is due to inflation problems or mechanical wear such as alignment, the warranty is void. If by chance the bad wear is due to a workmanship or material defect, this can be confirmed by a tire technician and a claim can be filed to compensate you toward the unused portion of the tire.

WHEN TO CHECK WHEEL ALIGNMENT?

We recommends to inspect wheel alignment every year or for every 20,000km. The inspection is required.

  • After a car accident...
  • After tire replacement.
  • When there is uneven wear on a shoulder.
  • When the steering wheel is unstable and/or vibrating.
  • When riding is uncomfortable or fuel efficiency gets worse.
WHEN TO INSPECT FOR TIRE BALANCE?

Tire balancing is a process of compensating for the weight of the tire and wheel after assembly.

If not properly balanced, it increases vibration and cause stress on your vehicle.

If you feel a vibration from a tire, visit a mechanic where he or she will attach a balancing weight to the exterior or interior of the wheel to counteract centrifugal forces acting on the heavy areas when the wheel is turning.

WHAT ARE SOME WAYS I COULD AVOID TIRE DAMAGE?
  • The driving habits that cause the greatest tire wear are cornering, aggressive starting, and hard braking. Riding the brake and swerving back and forth will also expedite wear.
  • Driving with an underinflated, or overloaded tire causes the tire to develop excessive heat. This causes the tire's sidewall to flex excessively, resulting in higher operating temperatures and possible internal structural damage. All this could cause tire failure, leading to vehicle damage and/or personal injury. To avoid this, check your inflation regularly, and maintain the proper air pressure as listed on your driver's side door placard, or in your vehicle owner's manual.
WHO SHOULD I CONTACT FOR WARRANTY CLAIM?

Tire adjustments under this Limited Warranty will only be made at an authorized retailer. If you have any question about tire warranties you should contact with your local retailer.

HOW SHOULD I DO IF THERE IS ANY FURTHER QUESTION?

You may contact EVERGREEN local dealer or contact us directly for professional help.